Help

Frequently asked questions.

Plain-English answers for chess arbiters, tournament organizers, and players. Pick a topic, or scroll the full list.

All questions

What is ChessPD?

ChessPD is a chess tournament Prize Distribution platform built for arbiters, organizers, and players. It replaces the macro-heavy Excel sheet most arbiters fight with, and turns the entire prize distribution into a guided five-step workflow that finishes within a minute of the last round's standings landing on your laptop.

Who is ChessPD built for?

ChessPD is built for the three people every tournament needs: the arbiter who runs the prize distribution, the organizer who pays the prizes, and the player who wants to see their result. Arbiters do the heavy lifting in the workspace; organizers see clean reports they can hand to sponsors; players open a public results page and find their slot in seconds.

Do I need to be tech-savvy to use ChessPD?

No. ChessPD is built for chess arbiters who have never touched a database, written a formula, or read documentation. If you can run a tournament in Swiss Manager and open a spreadsheet, you can run ChessPD. Every screen is in plain English, the steps are numbered one to five, and the system tells you what to do next.

How fast is prize distribution on ChessPD?

Within one minute of the last round's Swiss Manager standings landing on your laptop, your prize sheet is ready — winners assigned, reasons written, PDF and Excel exports waiting. Three of the five steps (tournament setup, prize configuration, and category filters) can be finished before the tournament starts or any time during the rounds, so when the last round ends, you are minutes away from publishing.

What is the five-step workflow on ChessPD?

Step 1 — set up your tournament and events. Step 2 — build the prize configuration (categories, prizes, awards). Step 3 — define which players go into which category. Step 4 — upload the final Swiss Manager standings and generate winners. Step 5 — review, export, and publish. Steps 1, 2, and 3 can be done before or during the tournament; only Step 4 needs the final standings file.

Can I prepare ChessPD before the tournament starts?

Yes — and you should. Three of the five steps (tournament setup, prize configuration, and category filters) do not need the players' final scores, so you can finish them on day zero. When the last round ends, you only need to upload the standings file and click Generate. That is the difference between publishing in one minute versus losing your evening to spreadsheet formulas.

Does ChessPD work with FIDE Swiss Manager exports?

Yes. You export the final standings from Swiss Manager as a .xls or .xlsx file and upload it to ChessPD. The system reads the file automatically — it does not matter whether your file has the short eighteen-column layout or the extended forty-four-column layout, whether some birth years are blank, or whether half-points are written as ½ or 0.5. You do not have to clean the file or rename any columns.

How do I tell ChessPD which players belong in which prize category?

Each category is defined by a simple rule: pick a column from the standings, pick a comparison (equals, contains, between, greater than, less than), and type the value. Example: "Rating between 1500 and 1800", or "Type equals U10", or "Club contains Mumbai". You can name your categories anything you like — Open, U-10, Best Female, Best Club Champion — and you can stack multiple rules in one category (all rules must match). A live preview shows you exactly how many players match before you generate anything.

Is there a limit on how many prize categories ChessPD supports?

No. You can build as many categories as your tournament needs — twenty, fifty, even more than a hundred — and ChessPD still generates the full prize sheet in under a minute. There is no hard cap and no slowdown; the system was built for federation-scale events where age-group, rating-band, and special-prize categories can easily reach three digits.

Can I assign some prize winners manually instead of using rules?

Yes. Any category can be marked as Manual, and you fill the winners yourself by searching for a player by name or rank. This is built for special prizes (Best Sportsmanship, Best Arbiter Choice, Best Junior) where the winner is a judgement call, not a rating calculation. Manual categories can be mixed freely with rule-driven categories in the same tournament.

Can ChessPD handle team or school awards (not individual players)?

Yes. Mark a category as Non-Player and ChessPD lets you type any team, school, or club name into each slot — no player lookup needed. This is for awards like Best Team, Best School, or Best District. The names you type appear on the printed sheet and on the public results page exactly as you entered them.

Can I change something after ChessPD has generated the winners?

Yes. Go back to any step, make your change (rename a category, fix a filter, update a prize amount, add a manual winner), and ChessPD shows you a 'Stale' badge on the results so you know the printed sheet is no longer current. One click on Regenerate refreshes everything in seconds, and the new sheet has the corrected winners.

What happens when one player qualifies for more than one prize?

You decide upfront. ChessPD offers three settlement styles that the organizer or arbiter can switch any time: "Prefer the best position" (the strict reading — the better slot always wins), "Prefer the best position, except Main / Open" (the most common choice — Main / Open is honoured first, then position decides), and "Prefer the category order you set" (your drag-reorder priority is the final word). Whichever you pick, every winner's row carries a written one-line reason so nobody asks why.

Can the same player win more than one prize?

By default no — ChessPD prevents one player from collecting two prizes in the same tournament. But you can mark specific categories as "Extra" (think Best Spirit, Sportsmanship, Brilliancy) and the same player is allowed to win those alongside their main category prize. It is one toggle per category, and the rule is shown next to every Extra category so nobody is confused.

What happens if I make a mistake while setting up the tournament?

ChessPD catches mistakes the moment you make them and shows a plain-English message. If your prize total does not match the prize fund, you see it the second you save. If a category has no matching players in the standings, you see it before you generate. If you typed a club name that does not exist in the file, the validation step flags it for you. Nothing silent ever ships into the printed sheet.

Can ChessPD run multi-event tournaments (Rapid + Blitz + Classical)?

Yes. One tournament on ChessPD can host any number of events — Classical, Rapid, Blitz, U-7, U-13, FIDE-rated, AICF-rated — and each event has its own prize fund, its own categories, and its own standings file. The exports and the public page group everything together cleanly so sponsors see one tournament with several events, not several disconnected sheets.

Which currencies and countries does ChessPD support?

ChessPD ships with the Indian Rupee plus twenty-five-plus other currencies including USD, EUR, GBP, JPY, AUD, CAD, SGD, and AED. Numbers are formatted the local way — Indian numbering (lakhs and crores) for rupees, Bangladeshi taka, Sri Lankan rupee and Nepali rupee; international comma grouping for everything else. Federations outside India can run their own tournaments on ChessPD without any custom build.

What kind of reports can I export from ChessPD?

Three layouts, available as both PDF and Excel: Detailed Landscape (every column plus a written reason for each winner — best for record-keeping and dispute defence), Detailed Portrait (the same detail packed into A4 portrait — good for stapled handouts), and Compact (no reason column, everything on the fewest pages — best for quick public copies). Every layout carries your tournament details, the ChessPD logo, a QR code, a watermark, and a footer with the exact generation time.

What is the “Reason” column on the prize sheet?

Every winner on ChessPD has a one-line written explanation of why they won this prize and not another — which category they qualified for, which rule placed them there, and how any tie was settled. Arbiters point to it during disputes; players read it to understand a result; sponsors see a transparent record they can publish. Most prize sheets in chess do not have this; ChessPD makes it standard.

Are the printed reports branded for my tournament?

Yes. Every PDF and every Excel sheet carries the tournament name, date, venue, organizer, chief arbiter, and total prize fund at the top, the ChessPD logo and a QR code that scans to chesspd.com, and a footer showing the exact generation timestamp in IST. The sheet looks like a finished, official document the moment it leaves your laptop — no manual formatting required.

Does ChessPD publish a public results page?

Yes. As soon as you publish a tournament, ChessPD creates a public page at chesspd.com/t/your-tournament-slug. Players, parents, sponsors, and federations can open it without signing in, search by player name, filter by category, and share the link. The page is mobile-first and lists each winner with the written reason next to their name.

Do players need to sign up to see their results?

No. Public results pages are open to anyone — no account, no login, no app install. A parent on a phone can search their child's name and see the prize within seconds. Players only need an account if they want a personal result history or future opt-in alerts for tournaments they follow.

Is ChessPD free for arbiters?

No — ChessPD is a paid tool for arbiters and organizers. We deliberately do not run a free-event giveaway because real prize money is being decided and we owe every user a properly-supported experience. Pricing is bundle-pack only, starting at ₹700 for a single event and dropping to ₹400 per event on the 24-pack. Every pack includes two months of dedicated onboarding support, group webinars, and a one-on-one walkthrough call.

How do I pay for a bundle pack on ChessPD?

Today payment is manual UPI — you pick a pack on /pricing, ChessPD shows you our UPI ID, QR code, and order reference; you transfer the amount, upload the payment screenshot, and an admin verifies it within fifteen to thirty minutes during working hours. The event credits land in your wallet the moment we approve. Automated Razorpay checkout is on the roadmap; manual verification keeps fees low and the flow simple while we ramp.

Do you offer bundle discounts for federations or repeat organizers?

Yes. The 12-pack drops the per-event rate to ₹500, the 18-pack to ₹450, and the 24-pack to ₹400 — that is a 43% saving against the single rate. Federations, chess academies, clubs, and organizers running more than 24 events per year qualify for a custom workspace tier below the standard 24-pack rate; open the contact form and tell us your annual event count, and we put together a quote.

Is ChessPD free for chess players?

Yes — forever. Players never pay on ChessPD. The public results pages are open to anyone, no account or login required, and the player-side features that ship later (result history, tournament alerts, public profile) stay free. Arbiters and organizers pay for the tools that run the tournament; players are why those tools exist.

What is the ChessPD refund policy?

No refunds. Once a bundle pack is credited to your wallet the purchase is final. Event credits inside a pack expire when the validity window ends — the validity is shown in both calendar and day form on every pack tile (for example, the 12-pack reads '6 months (180 days)' so there is no confusion between calendar months and exact day count). We send warning emails at T-30, T-7, and T-1 days so unused credits never expire silently. Picking the bundle that genuinely matches your annual event count is the best protection — if unsure, start with the 2-pack or 4-pack and upgrade later.

What kind of onboarding and support do I get with a pack?

Every bundle pack includes two months of dedicated onboarding from day one: priority email + WhatsApp support during your tournament days, two group webinars per month covering the five-step workflow and the new features that landed, and a one-on-one thirty-minute walkthrough call when you ask. After the first two months you stay on standard support (email + WhatsApp during working hours) until your pack expires.

Can I buy another pack before my current one expires?

Yes. You can buy a new pack any time — the new credits stack on top of whatever is unused in your wallet, and each batch keeps its own validity window. The system spends your oldest-expiring credits first, so the recently-purchased batch stays usable for its full validity period. This is the intended way to upgrade as your event count grows.

When exactly does ChessPD deduct an event credit from my wallet?

One credit is held the moment you create a tournament (so two arbiters cannot accidentally double-spend the same credit). The hold becomes permanent the moment you generate the prize results for the first time. If you delete the tournament within 24 hours of creating it and you have not generated results yet, the held credit is returned to your wallet automatically. Once results are generated, the credit is fully spent.

Do credits inside a pack expire individually or all together?

Each credit batch expires together at the end of the pack's validity window. The 12-pack ₹6,000 buys you twelve credits with one shared six-month expiry; if you use eight by month five, the remaining four still expire at the end of month six. When you stack another pack later, that new batch carries its own separate expiry, and the system always consumes the oldest-expiring credits first so a fresh batch is never wasted.

What happens to my credit if I delete a tournament right after creating it?

If you delete the tournament within 24 hours of creating it AND you have not generated the prize results yet, ChessPD automatically refunds the held credit to your wallet — no support ticket needed. After 24 hours, or after results are generated, the credit is fully spent and cannot be returned. This 24-hour grace window is for honest typos and accidental creations; it is not a way to run a tournament for free.

Can I get a GST invoice or receipt for my pack purchase?

Yes. Every approved payment gets a receipt by email with the order code, pack details, amount paid, payment date, and your UPI transaction reference. If you supplied a GSTIN at checkout, the receipt carries it for your B2B accounting. Full GST tax-invoice generation (with our GSTIN, HSN code, and CGST / SGST / IGST breakdown) ships once we cross the GST registration threshold; until then receipts are the supporting document for expense claims.

Is my tournament data secure on ChessPD?

Yes. ChessPD runs over HTTPS only, stores passwords with industry-standard hashing, signs every download link, rate-limits every login attempt to block brute-force, and uses verified Google Sign-In as the recommended primary login. Your tournament data stays private by default — only a tournament you explicitly publish becomes public — and your exports are not stored on shared drives or third-party services.

Do I own my tournament data on ChessPD?

Yes. Everything you upload — tournament details, prize configurations, player standings, and the generated prize sheets — belongs to you. You can export PDF and Excel copies of every result at any time, and on request your account and all its data can be removed permanently. ChessPD is built on standard, portable formats so your data is never locked in a proprietary file you cannot read elsewhere.

Why does ChessPD ask for my FIDE ID when I sign up as an arbiter?

Arbiter accounts are reviewed by a human before they can run a tournament — a one-time approval that usually takes well under an hour. The FIDE ID and mobile number help our admin team verify that you are a real chess arbiter, not a spam signup. Organizers and players do not need a FIDE ID and are active the moment they verify their email.

What is the difference between an organizer and an arbiter on ChessPD?

On ChessPD an organizer runs the tournament — venue, budget, sponsors, scheduling — and an arbiter runs the prize distribution. Today both roles share the same workflow, with organizer-specific tools (multi-tournament dashboards, sponsor-ready reports, team coordination) shipping in the next phase. The same person can be both an organizer and an arbiter on the same account.

How do I find my chess tournament results on ChessPD?

Open chesspd.com, type your name or the tournament name into the search bar, and the public results pages for any tournament you played in show up. No account, no login. Each result tells you your slot, your category, your prize, and the one-line reason for the result. If a tournament you played in is not on ChessPD yet, tell the arbiter — they can publish the results free.

Can I see my full chess tournament history on ChessPD?

Today, public results pages on ChessPD let you search every tournament that has been published. A personal result history page (one place that lists every prize you have ever won across ChessPD tournaments) and result alerts when new tournaments publish are next on the roadmap. The public search already works for anyone — no sign-up needed.

Did not find your answer?

Reach the ChessPD team directly — most replies land within fifteen to thirty minutes during working hours.