Bundle packs. Pay-per-event, no subscription.

No — ChessPD is a paid tool for arbiters and organizers. We deliberately do not run a free-event giveaway because real prize money is being decided and we owe every user a properly-supported experience. Pricing is bundle-pack only, starting at ₹700 for a single event and dropping to ₹400 per event on the 24-pack. Every pack includes two months of dedicated onboarding support, group webinars, and a one-on-one walkthrough call.

Today payment is manual UPI — you pick a pack on /pricing, ChessPD shows you our UPI ID, QR code, and order reference; you transfer the amount, upload the payment screenshot, and an admin verifies it within fifteen to thirty minutes during working hours. The event credits land in your wallet the moment we approve. Automated Razorpay checkout is on the roadmap; manual verification keeps fees low and the flow simple while we ramp.

Yes. The 12-pack drops the per-event rate to ₹500, the 18-pack to ₹450, and the 24-pack to ₹400 — that is a 43% saving against the single rate. Federations, chess academies, clubs, and organizers running more than 24 events per year qualify for a custom workspace tier below the standard 24-pack rate; open the contact form and tell us your annual event count, and we put together a quote.

Yes — forever. Players never pay on ChessPD. The public results pages are open to anyone, no account or login required, and the player-side features that ship later (result history, tournament alerts, public profile) stay free. Arbiters and organizers pay for the tools that run the tournament; players are why those tools exist.

No refunds. Once a bundle pack is credited to your wallet the purchase is final. Event credits inside a pack expire when the validity window ends — the validity is shown in both calendar and day form on every pack tile (for example, the 12-pack reads '6 months (180 days)' so there is no confusion between calendar months and exact day count). We send warning emails at T-30, T-7, and T-1 days so unused credits never expire silently. Picking the bundle that genuinely matches your annual event count is the best protection — if unsure, start with the 2-pack or 4-pack and upgrade later.

Every bundle pack includes two months of dedicated onboarding from day one: priority email + WhatsApp support during your tournament days, two group webinars per month covering the five-step workflow and the new features that landed, and a one-on-one thirty-minute walkthrough call when you ask. After the first two months you stay on standard support (email + WhatsApp during working hours) until your pack expires.

Yes. You can buy a new pack any time — the new credits stack on top of whatever is unused in your wallet, and each batch keeps its own validity window. The system spends your oldest-expiring credits first, so the recently-purchased batch stays usable for its full validity period. This is the intended way to upgrade as your event count grows.

One credit is held the moment you create a tournament (so two arbiters cannot accidentally double-spend the same credit). The hold becomes permanent the moment you generate the prize results for the first time. If you delete the tournament within 24 hours of creating it and you have not generated results yet, the held credit is returned to your wallet automatically. Once results are generated, the credit is fully spent.

Each credit batch expires together at the end of the pack's validity window. The 12-pack ₹6,000 buys you twelve credits with one shared six-month expiry; if you use eight by month five, the remaining four still expire at the end of month six. When you stack another pack later, that new batch carries its own separate expiry, and the system always consumes the oldest-expiring credits first so a fresh batch is never wasted.

If you delete the tournament within 24 hours of creating it AND you have not generated the prize results yet, ChessPD automatically refunds the held credit to your wallet — no support ticket needed. After 24 hours, or after results are generated, the credit is fully spent and cannot be returned. This 24-hour grace window is for honest typos and accidental creations; it is not a way to run a tournament for free.

Yes. Every approved payment gets a receipt by email with the order code, pack details, amount paid, payment date, and your UPI transaction reference. If you supplied a GSTIN at checkout, the receipt carries it for your B2B accounting. Full GST tax-invoice generation (with our GSTIN, HSN code, and CGST / SGST / IGST breakdown) ships once we cross the GST registration threshold; until then receipts are the supporting document for expense claims.